Shipping and Delivery Policy
- Orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving the email to confirm your order, and you will receive a notification from us on the email to pay the shipping value through Vodafone Cash or InstaPay, and once we receive the shipping value from you, you will receive another notification from us on the email when the shipping process begins.
- Your order will be shipped within 2 to 5 business days, and your shipments may be delayed on holidays due to lack of workers or shipping companies not delivering.
- Shipping costs EGP 75.00 for orders in Cairo and Giza, EGP 90 in Lower Egypt and Delta, EGP 100 in Upper Egypt and EGP 110 in South and North Sinai.
- If you have not received your order within 7 days of receiving the shipping confirmation email, please contact us through this link :
https://villaromastore.com/index.php?route=information/contact
with your order number, we will look into it on your behalf.
- If you have any questions about shipping or our shipping policy , please feel free to contact us at any time through our contact methods.